A user of the Service is hereinafter referred to as a “User,” or collectively, the “Users.”
Data Obtained by Loyal Assistant
Internet Protocol Address
When you visit and interact with the Site, Loyal Assistant and/or third parties with whom Loyal Assistant has contracted to provide services to Loyal Assistant may collect your Internet Protocol Address.
(“IP Address”), which is a number that is automatically assigned to the computer that you are using by your Internet Service Provider. This number is identified and logged automatically in our server log files whenever you visit the Site, along with the time(s) of your visit(s) and the page(s) that you visited. We use IP Addresses to monitor the regions from which Users navigate the Site and for fraud prevention purposes.
The Company also collects and uses personal data regarding its employees (“Employee Data”), which may include: name, address, job title and other job information, location, compensation information, identification number, employment history, and a copy of employment agreements.
We may also require you to provide us with your financial information, including billing name, address, Bank account information and credit card number (“Financial Information”).
Only authorized Loyal Assistant staff has access to your Personal Information in its entirety. Other staff may have access to portions of this information if it pertains to their job duties.
Accumulated and Anonymous Information
Loyal Assistant collects and stores certain data about the use of the Service on an accumulated and/or anonymous basis. Loyal Assistant does not link this information to anything personally identifiable to you.
Loyal Assistant collects personal data only if you voluntarily choose to share such information with Loyal Assistant. You may browse the Site without disclosing any personal data. However, in order for you to take advantage of particular opportunities provided through the Service, we may require that you furnish personal data. When you register your account, sign up for newsletters, complete forms for optional programs, surveys, contests and other entries, and through communications transmitted through Loyal Assistant, applications and your use of the Loyal Assistant mobile application, we collect information including your name, address, phone number and email address. You also may choose to send Loyal Assistant personally identifying information in email message containing information or inquiries about the Service.
Loyal Assistant’s Use of Personal Data
Loyal Assistant uses Personal Data for the following general purposes:
to provide our products and the Service,
for billing, identification and authentication, and fraud prevention,
to analyze Site usage and improve our products and the Service,
to contact you and deliver administrative notices and communications relevant to your use of our products and services,
for internal market research, troubleshooting problems, and detecting and protecting against error, fraud or other criminal activity,
for distribution to third-party contractors that provide services to Loyal Assistant and partners of Loyal Assistant who are bound by privacy restrictions at least as restrictive as those set forth in this Policy,
to enforce our Terms of Service, and
as otherwise set forth in the Policy.
Although we ensure that our third party agents (“Agents”) receiving your information are bound by privacy restrictions at least as restrictive as those set forth in this policy, Loyal Assistant is not responsible for any issues that may arise regarding the Privacy Policies of any of its affiliates or advertiser. By using this website, you do hereby agree to hold Loyal Assistant harmless from any claims and/or damages that may arise from the actions of any of its affiliates and/or advertisers.
Two things drive Loyal Assistant’s decisions regarding the use of information collected from Users: 1) improving user experience by offering personalized services, content and advertising, and 2) market research.
In addition to banner ads, Loyal Assistant may advertise products, companies and events that we think might interest you through the email address you provide.
Loyal Assistant may analyze Personal Information and Web Navigational Data based on your interests and may use the analysis from this information in a way that doesn’t reveal a User’s personal information (“Market Research”) in order to:
Market the Service
Improve the likelihood of a sale to a group of Users
Increase the likelihood that a group's experience with the Service is relevant to its interests as a whole
Loyal Assistant uses data at the individual level to sell products and services to Users who express an interest in these products and services, through a poll for example, or to Users who can be presumed to have an interest based on results from our Market Research.
Loyal Assistant may use your cell phone number to call or text you in order to provide the Service. If you would like more information about our policy, or to opt out, please review our Terms of Service, available at http://www.loyalassistant.com/terms-of-service or email firstname.lastname@example.org.
Employee Data is only used for the purposes of facilitating the performance of certain administrative tasks and functions relating to general employment and for processing and investigating reports under the Company’s codes and policies ( “Employee Data Purposes”).
We use Financial Information solely as authorized by you in accordance with the Service.
A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser.
We set a persistent cookie to store your password, so you do not have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our Website.
If you reject cookies, you may still use our Website, but your ability to use some areas of our Website, such as placing or receiving Assignments or surveys, may be limited.
Loyal Assistant’s Security Involving Information Gathered
Your Loyal Assistant account is password-protected so that only you and authorized Loyal Assistant staff have access to your account information. In order to maintain this protection, do not give your password to anyone. If someone who represents to you they are Loyal Assistant staff and asks for any personal account information, including password, check their URL. If it doesn't say they are support@LoyalAssistant, they aren’t. Also, if you share a computer, you should sign out of your Loyal Assistant account and close the browser window before someone else logs on. This will help protect your information entered on public terminals from disclosure to third parties.
How to Edit Information
Loyal Assistant believes strongly in giving you the ability to access and edit your personal information. To update your personal info, click Login at the top of any page. There you can view, update and correct your account information. You may edit your account information at any time.
So that we can protect the integrity of sensitive data, there are certain pieces of information, such as your age, that you cannot alter yourself. For example, since children under 18 are not allowed to register as Users, we need to take reasonable measures to preserve the accuracy of our Users' ages. Please contact us at email@example.com to find out how to change information you cannot access through your account.
Our databases automatically update any Personal Information you edit in your profile, or that you request we edit. Information transmitted through boards, chats, polls or through any other means remains in our databases and becomes the property of Loyal Assistant upon submission.
We provide you the opportunity to 'opt-out' of having your Personal Information used for certain purposes, when we ask for this information. For example, if you request or provide an Assignment, but do not wish to receive any additional marketing material from us, you can indicate your preference by emailing Support@LoyalAssistant.com.
We may also provide non-personally identifiable information or aggregated information that does not identify you, to other parties for marketing, advertising, or other uses.
If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by emailing Support@LoyalAssistant.com.
You will be notified when your Personal Information is collected by any third party that is not our agent/service provider other than a Counterparty, so you can make an informed choice as to whether or not to share your information with that party.
Users Based Outside of the U.S.
Who Does Loyal Assistant Share Information With
We may use a credit card processing company to bill you for Services. These companies do not retain, share, store or use Personal Information for any other purposes. Your interaction with any third party payments service is subject to the terms and conditions provided by such third party.
When you submit information to Loyal Assistant, it is collected, processed and maintained solely by us or by third party agents who are bound by privacy restrictions at least as restrictive as those set forth in this policy. We may allow our business partners to collect information about Users that is not extremely sensitive Information. If you would like to opt out from the onward transfer of your information to our non-agent partners, you may send us an email at firstname.lastname@example.org. Include the word "privacy" in the subject line of the email and all your registration information in the body of the email.
Some Loyal Assistant content is "sponsored by" or "presented by" other companies. Loyal Assistant shares market research data (how the sponsorship performed, names of contest winners, etc.) collected on this website or via email surveys with these partners. This information is aggregate and not linked to specific users.
Loyal Assistant reserves the right to disclose Personal Information from both private and public areas of this website at our discretion, if required by law or if we are given reason to believe, in our sole discretion, that someone is causing injury to or interference with the rights of Users, the general public, or Loyal Assistant, to comply with a judicial proceeding, court order or legal process.
We will not transfer to a non-Agent third party any Personal Information that is sensitive in nature, such as information specifying your medical or health condition, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership without your prior affirmative consent.
Loyal Assistant’s Policy Regarding Retaining Information
To preserve the integrity of our databases, we may retain information submitted by Users for an indefinite length of time. If required by law, we will delete Personal Information by erasing it from our database. We will also respond to User requests to delete or correct account or Personal Information, which you can do by contacting Loyal Assistant at email@example.com.
Videos and Images
Communication from Loyal Assistant’s Team, Website, or Mobile Application
Based upon the Personal Information you provide us, we may send you a welcoming email to verify your username and password. We will communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email, telephone, text messages or through push notifications, in accordance with your wishes. You may contact customer service at firstname.lastname@example.org.
To determine if you are likely to be a suitable Professional, we use your name and social security number to request a background check, which we may use and disclose to the extent set forth in our Terms of Service.
If you wish to subscribe to our newsletter(s), we may use your name and email address to send a newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe.
We may use a third party to verify your Information, in order to confirm that you have the qualifications and experience that you claim to have, if you are a Professional. If you are an Office, we may use a third party to verify your information, in order to confirm your Office's location, that your Office registered with the Website and your likely need for Professionals of the type you are requesting.
Links Leading to Other Websites
The Website contains links to other websites that are not owned or controlled by Loyal Assistant. Please be aware that we are not responsible for the privacy policies of such other websites.
We encourage you to be aware when you leave the Website and to read the privacy policies of each and every website that collects Personal Information.
Specific Service Announcements
We will send you strictly service based announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.
Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
Children Under 13 and Teens (Persons 13 to 17 Years of Age)
Our Website is not directed to people under 18 years of age. If you become aware that your child has provided us with Personal Information without your consent, please contact us at Support@LoyalAssistant.com. We do not knowingly collect Personal Information from children under 18. If we become aware that a child under 18 has provided us with Personal Information, we take steps to remove that information and terminate the applicable account.
How To Reach Loyal Assistant
If you have technical problems, questions or other issues related to your use of Loyal Assistant, please click the link Contact Us on the home page. You can also contact us at email@example.com
Loyal Assistant’s staff will respond to all requests sent through mail or email from Users and parents interested in knowing more about what personal information is stored on the Loyal Assistant database, or if they want their personal information nullified, or have additional questions regarding privacy.
Last Updated: May 31st 2017